FAQs

Click 'Account' in the top right, hit Register, enter your email and a password. You're in. No phone confirmation, no waiting.

We don't save cards. You enter your card details on our payment provider's secure page each time you pay; they are never entered on, sent through or stored by toraasset, so your account has no saved cards.

Since assets are digital and available instantly, refunds are reviewed case-by-case within 30 days of purchase if the file is faulty or undownloadable. Email info@toraasset.com with your order number. The full rules are in our Refund and Return Policy.

Lost the ZIP? Log into your account → Downloads. Every purchase keeps its download link active permanently.

If two bundles overlap on the same asset, contact support — we'll either credit the difference or swap the second bundle for one of equivalent value.

All assets are sold for use in commercial and non-commercial 3D projects. Detailed usage terms are on our Terms page.

Every asset on toraasset is selected, packaged and described by our team from established asset libraries. If a file turns out faulty, contact us and we will fix or replace it.

PBR materials come as a ZIP with JPG maps up to 1K (colour, normal, roughness and, where the source has them, displacement, ambient occlusion and metalness); most also include .blend, .mtlx and .usdc files. HDRIs are equirectangular: .HDR at 2K or .EXR at 1K. 3D bundles contain a glTF model (.gltf + .bin) with 1K JPG textures.

Files appear in Account → Downloads immediately after payment confirmation. If you don't see them within 60 seconds, refresh the page or contact info@toraasset.com.

Visa and Mastercard via our secure gateway. We don't store card details.

Your card is charged in full at checkout. We do not pre-authorize amounts.

All transactions are processed via PCI-DSS-compliant infrastructure with TLS 1.3 encryption.

JPG maps and the .HDR and .EXR panoramas work in any 3D application with PBR materials and image-based lighting: Blender, Unreal Engine, Unity, Godot, Cinema 4D, Houdini, 3ds Max, Maya and others. The 3D models are glTF 2.0: Blender and Godot open them directly, other applications read glTF 2.0 natively or through an importer.

Files use open, standard formats (JPG, .HDR, .EXR and glTF 2.0) rather than the project files of one program, so any release that reads these formats can open them.

3D bundles come as glTF (.gltf + .bin) with 1K JPG textures.